Shipments: Freight charges are not known at the time of order creation. Unless specified, we will determine the most expedient and efficient means of shipment. Appropriate charges (such as freight and insurance), provided by the various carriers used by Davis Instruments, will be added to your invoice. These charges are determined (at time of shipment) by:
- Product plus packaging weight
- Overall package dimensions
As well as any other special shipping requirements, such as HAZMAT materials.
If you would like to get an idea of shipping costs, go to:
UPS Quick Cost Calculator™
UPS Dimensional Weight Information
FEDEX rates
General rates for shipping are available at individual carrier websites. Your final shipping costs may differ.
Orders that include drop-shipped items (i.e. chemicals) may be charged separate
shipping and handling fees.
Davis Instruments will not be liable for any claim,
loss, or damage caused in whole or in part
due to delay in or failure to make delivery
when such delay or failure is directly or
indirectly caused by act of God; strike or
other labor difficulty; transportation problems;
inability or delay in obtaining necessary labor,
material or products from usual sources;
material shortages; accident; act of any civil
or military authority; act of war; or act of
purchaser; or by the occurrence of any other
contingency beyond Davis Instruments’s reasonable
control. In such event, the date of delivery
or time for completion shall be postponed
by such length of time as may be reasonably
necessary to compensate for the delay.
Minimum Order: We appreciate all orders, so there is no minimum order requirement.
Warning - Product Use Limitation: The products within this catalog are not designed for nor intended for use in patient-connected applications including, but not limited to, medical and dental use, and accordingly have not been submitted for FDA approval.
Warranty: Davis Instruments warrants
products sold against defects in material or
workmanship as follows:
Davis Instruments, at its option, will repair or
replace any defective product unit at no
charge, or refund the purchase price to
purchaser, provided that (i) the warranty
claim is made in writing within the period of
time specified in the catalog or in information
enclosed with the product packaging,
(ii) proof of purchase by bill of sale or
receipted invoice is submitted concurrently
with the claim and shows that the product is
within the applicable warranty period, and
(iii) the purchaser complies with Procedures
for Returns listed under the general Terms
and Conditions contained herein.
This warranty shall not apply to: (a) defects or
damage resulting from (i) misuse of the product,
(ii) use of the product in other than its
normal and customary manner, (iii) accident
or neglect, (iv) improper testing, operation,
maintenance, service, repair, installation, or
storage, (v) unauthorized alteration or modification;
or (b) post-expiration dated materials.
This warranty is the exclusive remedy of
the purchaser, and Davis Instruments disclaims
all other warranties, whether express,
implied or statutory, including without
limitation, warranties of merchantability
and fitness for a particular purpose.
No employee, agent, or representative
of Davis Instruments is authorized to bind
Davis Instruments to any other warranty. In
no event shall Davis Instruments be liable for
incidental or consequential damages.
All express and implied warranties, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose are expressively disclaimed and shall not apply to any products sold or services rendered hereunder. Davis Instruments shall not be liable for consequential, incidental, special, or other direct or indirect damages resulting from economic loss or property damage sustained by you or any end user from the use of the products sold or services rendered hereunder.
Recommendations made by Davis Instruments regarding the
properties, qualities, use or application of products sold by
Davis Instruments are believed to be reliable, but Davis Instruments
makes no representation or warranty whatsoever with respect
to any such recommendation, and expressly disclaims any and
all liability therefor. The Customer shall be solely
responsible for decisions regarding its uses or applications
of products purchased from Davis Instruments.
Claims: Your order is filled, checked, rechecked, and packed with great care. If damage has occurred, keep the carton and all of the
packing materials. Please report the details immediately to the carrier and then contact our Customer Contact Department.
Return of Items: All returned merchandise must be in unused, resalable condition, and must not be contaminated with hazardous materials. Some products are subject to a restocking charge.
U.S. and Canadian Customers: Please call our Customer Contact Department at 800-358-5525 to obtain a safety form and return authorization number before returning items. When you call, please provide us with:
- our reference number (on the packing slip) or our invoice number
- your purchase order number
- reason for the return
- date of purchase
Requests for returns on chemicals must be made within 30 days of receipt. Returns without prior authorization will be refused. Note: Certain items are not returnable for credit, including:
- opened liquids, chemicals or reagents
- refrigerated materials
- post-expiration dated materials
- radioactive materials
- custom- or special-order items
- DEA regulated materials
For InnoCal product returns: Please call our Customer Contact Department to obtain a return authorization number before faxing the 
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